International Journal of Humanities and Management Sciences (IJHMS) Volume 4, Issue 1 (2016) ISSN 2320–4044
Amalia Suzianti, Shabila Anjani, Achmad Fauzi, Heru Susetyo, Darisa Syahrini, Heddy Florihotda and Ratna Herawati
Abstract
Halmahera is the largest island in Mollucas islands, North East of Indonesia. This island with beautiful beaches was home to four historical Sultanates, Ternate, Tidore, Jailolo and Bacan that once ruled this area. It has unique culture blended from the local inhabitants and from the Portuguese, Dutch and Japanese who set up a port there. Bacan Sultanate is located in Southern Halmahera, leaving this specific area with lots of historical sites as well as the breath-taking scenery. Despite of its tourism potential, in 2013 South Halmahera was only able to attract 279 local tourists and 250 international tourists. One of reason of this is because public awareness of South Halmahera as a tourist destination is low, due to lack of information of things to do, how to get there and where to stay. A Knowledge Management (KM) system is one of the solutions which could support tourism management in South Halmahera, especially to increase the tourist’s awareness of South Halmahera. This study focuses on the design of KM system for tourism management in South Halmahera. Besides KM methodology, the SWOT analysis and Importance-Readiness Matrix are used to structure the information presented on the portal. Making an information portal which is easy to access is possible solution to promote the tourism in South Halmahera. A knowledge management method is used to structure information presented on the portal. An easy to access portal built as a tourism profile for South Halmahera will be analysed in this study.
Keywords:Â Knowledge Management, Tourism, Information Portal, SWOT Analysis, Importance-Readiness Matrix.
